Effective Date: July 18, 2025
Welcome to GoMoroccoTour. By using our website https://www.gomoroccotour.com and booking any tours or services with us, you agree to the following Terms and Conditions. Please read them carefully before making a reservation.
1. About Us
GoMoroccoTour
📍 Powered by Google: JWQW+P85 Marrakesh, Morocco, Marrakesh, 4000, MA
📞 +212 628-687188
📧 info@gomoroccotour.com
We are a licensed travel and tourism agency offering private and group tours, cultural experiences, and transportation services across Morocco.
2. Booking & Payment
- All bookings must be made through our official website, by email, or phone.
- A deposit (typically 20–30%) is required to confirm a booking. The balance can be paid on arrival or as agreed upon.
- Accepted payment methods: PayPal, credit/debit card, bank transfer, or cash in Moroccan Dirhams, Euros, or USD.
3. Cancellation & Refund Policy
- Cancellations made 15+ days before the tour: 100% refund of deposit.
- Cancellations 7–14 days before the tour: 50% refund.
- Cancellations less than 7 days: No refund of deposit.
- No-shows: No refund.
- If GoMoroccoTour must cancel the tour for any reason (e.g., weather, force majeure), a full refund will be provided.
4. Modifications
We strive to be flexible. If you need to change your booking:
- Notify us at least 7 days in advance.
- We’ll try our best to accommodate changes, subject to availability.
5. Health & Safety
- Clients must inform us of any medical conditions or special requirements.
- Some tours involve moderate physical activity; participants must be fit to travel.
- GoMoroccoTour is not responsible for accidents due to negligence or failure to follow guide instructions.
6. Travel Insurance
We highly recommend all travelers obtain comprehensive travel insurance covering medical, personal, and trip-related risks. GoMoroccoTour does not provide insurance.
7. Responsibilities
- GoMoroccoTour acts as an agent for various third-party service providers (e.g., hotels, transport).
- We are not liable for loss, damage, or delays caused by these third parties.
- Clients are responsible for their own personal belongings.
8. Passports, Visas & Entry
- Clients must ensure their passport is valid for at least 6 months beyond their travel dates.
- Visas are the responsibility of the traveler. Check with your embassy before travel.
- GoMoroccoTour is not responsible for denied entry due to visa issues.
9. Code of Conduct
We expect all guests to respect Moroccan customs, laws, and local communities. GoMoroccoTour reserves the right to cancel services for any client engaging in unlawful or disruptive behavior without refund.
10. Intellectual Property
All content on www.gomoroccotour.com, including text, images, videos, and logos, is the property of GoMoroccoTour and may not be used or reproduced without written consent.
11. Privacy
Please refer to our Privacy Policy for details on how we handle your personal data.
12. Governing Law
These Terms are governed by the laws of Morocco. Any disputes will be settled in the courts of Marrakesh.
By booking a tour or using our services, you agree to these Terms & Conditions.
If you have any questions, feel free to contact us:
📧 info@gomoroccotour.com | 📞 +212 628-687188